Terms of Service

These Terms of Service ("Terms") govern your access to and use of the ORTUER website and any products, services, content, or functionality offered through it (collectively, the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.

Eligibility

You must be at least 18 years old and legally capable of entering into contracts in the United States to use the Site or place an order. By using the Site, you represent that you meet these eligibility requirements.

Account Registration

To access certain features or make purchases, you may need to create an account ("Account"). You agree to:

  • Provide accurate and complete information.

  • Keep your login credentials secure.

  • Notify us immediately of any unauthorized use of your Account.
    You are responsible for all activity under your Account.

Orders and Terms of Sale

Placing an order constitutes an offer to purchase products under these Terms and the specific order terms ("Terms of Sale"). ORTUER reserves the right to refuse or cancel orders in case of errors in pricing, description, or availability.

Pricing and Payment

All prices are in USD and include applicable fees except taxes and shipping (if applicable). Payment must be received before shipment. We reserve the right to correct errors in pricing or product information and to adjust prices at any time.

Shipping and Delivery

Shipping timelines are estimates. Risk of loss passes to you upon delivery to the carrier. ORTUER is not responsible for delays caused by carriers or customs.

Returns and Refunds

Returns must follow our return policy posted on the Site. You are responsible for return shipping and any applicable fees. Refunds will be processed after receipt and inspection of the returned items.

Intellectual Property

All content, technology, and trademarks on the Site are owned by ORTUER or its licensors. You may not reproduce, distribute, or create derivative works without explicit written permission.

User Content

Any content you post ("Your Content") grants ORTUER a worldwide, non-exclusive, perpetual right to use it for operating, promoting, or improving the Site. You must ensure Your Content:

  • Does not violate laws or third-party rights.

  • Is not offensive, abusive, or fraudulent.

  • Does not constitute spam or advertising unless authorized.

Prohibited Conduct

You agree not to:

  • Violate any applicable laws.

  • Use the Site for fraudulent purposes.

  • Interfere with Site functionality.

  • Reverse engineer or misuse our technology.
    Violations may result in account suspension or legal action.

Third-Party Services

Any third-party services accessed through the Site are governed by separate agreements. ORTUER is not responsible for third-party content, errors, or services.

Limitation of Liability

ORTUER is not liable for indirect, incidental, or consequential damages, including lost profits or data. Our total liability is limited to the amount paid for orders in the month preceding the event giving rise to liability.

Indemnification

You agree to indemnify and hold harmless ORTUER, its affiliates, employees, and partners from any claims arising from your use of the Site, violation of laws, or infringement of third-party rights.

Modifications

ORTUER may modify the Site, products, or these Terms at any time. Changes are effective upon posting. Continued use constitutes acceptance of the modified Terms.

Privacy

Your use of the Site is subject to our Privacy Policy. By using the Site, you consent to collection, storage, and use of information as described therein.

Communications

By providing contact information, you consent to receive communications, including marketing messages, order updates, and promotions. Message and data rates may apply. You may opt-out at any time.

Termination

ORTUER may suspend or terminate your access at any time for violations of these Terms or inappropriate conduct. You may terminate your Account by contacting customer support.

Governing Law and Venue

These Terms are governed by the laws of the State of Kentucky, USA, without regard to conflict of law rules. Disputes shall be brought exclusively in the courts located in Bowling Green, Kentucky.

International Access

If you access the Site outside the United States, you are responsible for complying with local laws. Products may not be available in all regions.

Linked Sites

The Site may contain links to third-party sites. ORTUER is not responsible for third-party content. Linking to our Site is allowed only if it does not suggest endorsement or affiliation.

Feedback

Any suggestions or feedback you provide may be used by ORTUER freely and without obligation to you.

Severability

If any part of these Terms is invalid or unenforceable, the remaining provisions remain in effect.

Entire Agreement

These Terms, along with our Privacy Policy and any order-specific terms, constitute the full agreement between you and ORTUER regarding use of the Site and products.